These Terms & Conditions explain the general relationship between BrandEmps Doctors, operated by BrandEmps, and clinics or doctors using the website or purchasing services. The terms are written to make the service relationship clear, including scope, payment, advertising spend, content, revisions, reporting and limitations.
The website provides information about digital marketing and practice growth services. Submitting a form does not automatically create a client relationship. A service relationship begins only after the scope, commercial terms and onboarding requirements are accepted through an agreed process.
These Terms & Conditions explain the general relationship between BrandEmps Doctors, operated by BrandEmps, and clinics or doctors using the website or purchasing services. The terms are written to make the service relationship clear, including scope, payment, advertising spend, content, revisions, reporting and limitations.
The website provides information about digital marketing and practice growth services. Submitting a form does not automatically create a client relationship. A service relationship begins only after the scope, commercial terms and onboarding requirements are accepted through an agreed process.
Services may include website design, Google Business Profile work, social content, Google Ads management, Meta Ads management, local SEO, reputation management, video content, reporting, lead tracking and strategic consulting. The exact deliverables depend on the selected package and any written scope agreed with the clinic.
Advertising management fees are separate from media spend. The clinic remains responsible for the advertising budget charged by Google, Meta or another platform. Platform policies, account restrictions, auction conditions, competition, search volume and technical changes can affect performance and are outside BrandEmps' direct control.
Marketing results are not guaranteed. We do not promise a fixed number of patients, appointments, revenue, leads, impressions or rankings. Performance depends on factors including budget, treatment demand, city, competition, pricing, creative quality, website conversion, clinic availability and follow-up. Illustrative numbers used in marketing material are examples unless explicitly identified as verified client results.
Website revisions are included according to the selected package. Launch includes two free revisions, Growth includes ten, and Patient Acquisition includes ongoing reasonable revisions while the package remains active. Major functionality, custom software, paid plugins, external integrations, new systems or work outside the agreed scope may be quoted separately.
Content and creative deliverables are subject to the quantities in the selected package. Additional videos, creatives, hosting and domain costs may apply according to the published commercial terms. Third-party subscriptions, paid stock assets, software licenses or platform charges are not automatically included unless specifically stated.
Use the clinic data, patient context and market signals to decide what deserves more attention next. A growth partner should make decisions easier, not create another reporting burden.
Content and creative deliverables are subject to the quantities in the selected package. Additional videos, creatives, hosting and domain costs may apply according to the published commercial terms. Third-party subscriptions, paid stock assets, software licenses or platform charges are not automatically included unless specifically stated.
Clinics are responsible for providing accurate business information, approved logos, treatment details, doctor credentials, photographs they have permission to use and any legal or regulatory disclosures required for their practice. BrandEmps may rely on information supplied by the clinic when creating marketing materials.
The parties should not use the service to create deceptive advertising, fake reviews, misleading claims or content that violates platform rules or applicable law. BrandEmps may decline content or campaign requests that it reasonably believes could create compliance or reputational risk.
By using the website or engaging the service, you acknowledge these general terms. Specific written agreements, invoices or package documents may contain additional terms that take precedence for the relevant engagement. For questions about scope or billing, contact support@doctors.brandemps.com.
The service relationship may also involve platform access, approvals and account permissions. Clinics should provide access only through appropriate business accounts and should keep ownership of their domains, advertising accounts and important credentials whenever practical. BrandEmps may recommend changes to improve security, tracking or conversion, but account ownership and access arrangements should be documented. If a clinic pauses or ends the service, outstanding invoices, platform charges and approved work remain payable according to the agreed commercial terms.
Nothing on this website creates an employment, medical partnership or clinical relationship between BrandEmps and a patient's dentist. BrandEmps is a marketing service provider. The clinic remains the healthcare provider and is responsible for clinical decisions, patient care, professional credentials and compliance. Any references to growth, acquisition or patient journeys are business and marketing concepts, not clinical advice.
Book a strategy meeting and let us map your city, treatments, patient journey and next growth priorities.